Workplace Training

One of the most important factors for an effective workplace training program is having the support of management. If you are having trouble convincing management that the training is worth the investment, just show them the following sobering statistics.

  • In fiscal year 2008, the U.S. Equal Employment Opportunity Commission (EEOC) received more than 95,000 complaints alleging discrimination in the workplace.  The EEOC obtained more than $274.4 million in monetary benefits for complainants and other aggrieved parties (not including monetary benefits obtained through litigation).
  • Employees filed more than 32,000 sexual harassment complaints in 2008, and the EEOC obtained $74.8 million in monetary benefits.
  • In 2008, there were 5,071 fatal work injuries. The rate of fatal injury for U.S. workers in 2008 was 3.6 fatal work injuries per 100,000 full-time equivalent workers.
  • More than 4.5 million workers suffered nonfatal work injuries in 2008. Median days away from work--a key measure of severity of the injuries--increased to 8 days, the first increase in 4 years.

In addition to higher expenses, the organizations that were affected by the above statistics most likely saw lower morale among the co-workers of the employees who suffered the work injury or workplace discrimination.

One of the most effective ways an employer can avoid the same fate is by having a well-trained workforce. Effective workplace training can help employers avoid employee lawsuits, workplace injuries, and violations of laws and regulations.

What Topics Should Your Workplace Training Cover

Before training can begin, the organization must determine its training needs. At a minimum, your training program should cover employment laws and regulations that apply to your organization, such as:

  • Workplace safety (OSHA has dozens of training requirements)
  • Sexual harassment
  • Diversity
  • Ethics
  • The Americans with Disabilities Act

In addition, employers should consider offering training in sales, customer relations, various work skills, management skills, computer skills, new technology, and production methods.

Once you have identified your organization’s training needs, you can then set specific goals to meet each of those needs. Use quantifiable measurements for what employees are to achieve after training, such as an increased production quota or decreased injury reports. Ensure that those targets are achievable, but not necessarily easily achieved. The next step is to list everyone who needs to be trained in each topic area.  Then, set up a training schedule.

BLR’s TrainingToday offers more than 60 courses to help you meet your training needs. Subjects include:

  • Sexual Harassment Training for Employees
  • Sexual Harassment Training for Supervisors
  • Diversity Training
  • OSHA Training for Employees
  • Substance Abuse Training
  • Workplace Violence Training

Training Courses
Managers play a key role in making a workplace wellness program a success. Managers need to help to motivate staff by setting a good example, provide the tools that staff needs to keep themselves on the right track, communicate your organization’s wellness messages, and help to educate staff on the latest wellness techniques. This online wellness course for managers will empower key staff on how to embrace a wellness program, and show the critical role managers play in the success of the program
This session will guide you through a variety of topics that will help you prepare and respond to an active shooter situation on school grounds.
This session discusses how you might be exposed to bloodborne pathogens and infectious diseases, how you can protect yourself from exposure, and how to clean up and properly dispose of blood or bodily fluids.
Don’t miss this all-new TrainingToday course on the essentials of working safely with explosives and blasting guidelines. You’ll learn OSHA’s rules and how to keep you and your worksite out of harm’s way.
It’s important that all school employees are properly trained so they know how to reduce their risk of contracting an illness transmitted through contact with blood or other bodily fluids.
This session will guide you through a variety of topics which will help you understand and prevent bullying and hazing in school.
In this overview of Compensation and Benefits in the Healthcare Industry, you will learn about different compensation plans and benefits as they relate to health insurance, retirement, and leave programs.
Without our customers, we wouldn’t be in business, and none of us would have jobs. That’s why it is important for every employee in every department of every workplace to develop a customer-oriented focus and always provide excellent service. The main objective of this online customer service training course is to teach employees ways to improve the service they provide to customers.
In an industry where decisions can mean the difference between life and death, the excessive turnover rate that often plagues the healthcare industry is a serious problem.
The main objective of this session is to make sure you know the provisions of FERPA and what is required of you to comply.
Personal finance is a challenge for many people. Yet, as an employer, you may not be aware of these personal challenges faced by your employees. As a result, employee financial education is a critical component of any corporate wellness program. Financial literacy can be learned and improved. Financial training that leads to employee financial wellness reduces employee stress and health-related problems.
The main objective of this course is to guide you through a variety of topics on working more safely when performing grounds maintenance duties.
This training session will help you understand why the most effective way to handle claims is to prevent them.
The main objective of this session is to teach you about hazard communication. By the time the session is over, you should be able to recognize hazardous chemicals, understand the risks they pose, and more.
This training session focuses on hiring legally in the healthcare industry. During this session, we’ll discuss how to evaluate job applicants based on job-related criteria and how to conduct all phases of the hiring process to avoid discrimination.
This training session is an overview of HR Laws in Health Care. During this session, we’ll discuss the human resources, or HR, laws and regulations that you must be familiar with in order to effectively do you job as a healthcare facility administrator.
By the time the session is over, you should be able to recognize the importance of hazard identification and its function in the risk assessment process, identify the myriad sources of information about hazards in the laboratory, and more.
Ladder accidents, injuries, and even fatalities are one of the most common forms of accidents that happen on the job. But there is a lot you can do to avoid becoming one of those accident statistics.
Easier... better... faster... cheaper... These are the guiding principles of lean project management. Learn the secrets to eliminating project waste, while creating value, with the new Lean Project Management course from TrainingToday.
In this training session, we’ll cover the National Labor Relations Act, or NLRA, and unions and how they may influence your healthcare facility and your employees.
In the healthcare field, where decisions have a direct impact on the lives of your patients, conducting performance evaluations is one of the most valuable tools you can use to not only track your staff’s competence but also to help them grow and develop as great employees.
During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them.
The main objective of this session is to make you more aware of discrimination in schools and how to prevent it.
The main objective of this session is to make you more aware of violence on school grounds and how to prevent it.
Now there's one go-to resource for project management planning for managers and employees: The Project Management Planning course from TrainingToday's all-new online Project Management for Business library.
Do you know how to identify your project’s key stakeholders? After you've completed the Project Management Stakeholders course from TrainingToday, you'll be able to use stakeholder analysis to spot potential issues, motivate participants, and ensure your project's success.
Can you spot potential project roadblocks before they occur? Learn effective troubleshooting techniques and make sure your project gets done within its timeline with this new online course from TrainingToday.
Unless you have the right pieces in place, there's no way to ensure the quality of your new project. With TrainingToday's new Project Quality Management course, you'll learn the right steps for incremental and continuous improvements -- ensuring your project exceeds stakeholders' expectations.
In an industry as important as health care, where workers are responsible for caring for others, good recruiting practice is critical.
As an administrator, safety is a huge concern and a tremendous responsibility. Learn how to identify, prevent, and react to safety risks.
During the session, we’ll discuss the coach’s role in sports safety. The most important aspects of safety for K–12 coaches are to plan carefully and persistently look for possible areas in which an athlete’s health and safety could be compromised.
During this training session, you will learn about school bus driver safety. This information is not only for school bus drivers but also for any school administrators, who need to be familiar with bus safety rules. School buses are one of the safest types of travel for students.
The objective of this training session is to prepare you to deal with disasters and other emergencies.
This session will guide you through a variety of topics regarding EEO training and what you should know about preventing sexual harassment.
In this training session on tracking credentialing and training of healthcare employees, we’ll discuss your staff’s training and continuing education responsibilities as they relate to keeping their certifications and licenses current.
Employees play a critical role in helping to achieve safety and health objectives. By the end of this online safety training course employees will be able to understand why safety is such an important workplace issue, identify the requirements of OSHA and the law, know what the safety policy requires, and take an active role in promoting workplace safety and health.
The main objective of this session is to make you aware of security risks and what you can do to help prevent security breaches.
Training Resources
Trainers should research their company's situation thoroughly before developing a customized training plan for you company.This article shows you how to plan an effective safety training program. You can use many different company resources to help you determine your company's training needs, such as company goals, HR complaints and legal obligations.
Training topics may include general skills such as literacy, technical skills,orientation about the organization, as well as programs designed to prevent lawsuits, audits,and fines, such as sexual harassment training, safety training, and ethics training.
With an economy on the rise, employers are targeting training as a way to fill the growing skills gap and use their available resources most effectively. According to a new industry study by Bersin by Deloitte, overall spending on training rose 15 percent to $1,169 per learner last year. In order to fill organizational shortages with the resources you have and give employees new opportunities to help your business grow, effective training is crucial for meeting your long-term goals.
A successful training program is always a work in progress, and the training cycle isn’t complete without an evaluation of training’s effectiveness, which leads to decision-making and planning for future training. Here are several methodologies for evaluation as well as practical ways to retrieve good results.
As a $134 billion business that employs nearly 1.8 million people, the U.S. lodging industry must not only meet the needs of guests to keep their organizations thriving, but they must also protect the safety and well-being of employees. From cleaning guest rooms, to serving meals, to maintaining hotel grounds, employees are put in situations each day that can put them at risk. Read this article today and learn tips for protecting your employees while keeping your daily operations running.
Related Training Topics
A growing number of employers are turning to online employee training for a hands-on, interactive way for employees to learn. More economical in both time and money than conventional training, this form of training has become more and more popular as Internet technology has improved.
Safety meetings and safety talks are usually thought of as departmental or crew meetings. These frequent meetings, ranging from weekly to monthly depending upon the situation, allow the supervisor or trainer to review key safety topics and review any accidents incurred by members of the group.
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